
SO, YOU GOT
A TOP HOLIDAY APARTMENT
A smart alternative for your camping holiday: the Top Holiday Apartment, located on the first floor in the heart of the Garden area, offers a spacious covered terrace with a view of the lake and swimming pool, making your holiday comfortable away from home. Furnished in a modern and cosy manner, this flat, unique in the entire campsite, has a kitchen complete with dishwasher, two bedrooms for up to 5 people and a bathroom. It is the ideal choice for families or travelling couples looking for the perfect combination of design and functionality or simply a cosy retreat for an unforgettable holiday.
Please observe the following instructions:
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You can light candles or mosquito coils on the veranda, on wooden stairs and on indoor and outdoor tables, but it is important that these are not placed directly on the wood to prevent them from leaving burn marks or melting. It is therefore advisable to always use a protective base such as a saucer or metal plate. In addition, candles and mosquito coils must always be guarded and must not be lit when nobody is on the veranda;
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Barbecues may not be used on the veranda, but only in the green area adjacent to the accommodation, taking care not to damage the lawn and not to disturb neighbours, and always paying attention to the fire;
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In order to facilitate the work of our staff, we ask that you do not move items from one accommodation to another or at least, if you do, that you return the equipment to the way you found it at the beginning of your stay;
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It is forbidden to install hammocks or other hanging structures on the veranda, using the posts of the veranda or the surrounding trees as support;
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Please note that smoking is prohibited in the accommodation.

STOVE TOP
In your Top Holiday Apartment you will find a 3- or 4-zone induction cooktop.
To turn on the induction hob:
- press on/off button;
- select the desired zone by pressing its symbol;
- select the desired power by pressing the + and - symbols.
In case LO appears on the display and no operation is possible, press and hold the padlock symbol for 3 seconds, the safety function will be disabled and you will be able to use the cooktop again.
To turn off the induction hob:
- press the on/off button;
- if you wanted to turn off a single zone, select it and set the power to zero using the - button.
Remember not to use the zones at full power at the same time, especially if other devices are running (e.g., hair dryer, air conditioner).
In order for the induction cooktop to work, pots or pans must contain solids or liquids; you cannot operate the cooktop with empty pots or pans.

AIR-CO/HEATING
In your Top Holiday Apartment you will find two air conditioner spits, one in the living area and another in the master bedroom:
two remote controls are therefore provided, one in the living room on the cabinet next to the TV and another on the bedside table next to the double bed.
The functions of the remote controls:
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Turn on/off the air conditioner by pressing the large round button with the power symbol;
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Use the MODE button to select HEAT mode (sun symbol) or AIR CONDITIONING mode (snowflake symbol);
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Act on the vertical TEMP button using the arrows to set the temperature;
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Press the FAN button to adjust the power and speed of the fan;
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Press the SWING key to orient the direction of the flap.
The other keys are not useful for basic system operation.
To operate in an energy-saving manner, please:
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do not leave the air conditioning or heating on when you are not inside your accommodation;
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ensure that doors and windows are closed when the air conditioner is running;
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consider that the use of the air conditioner combined with that of other appliances, such as the hair dryer, kettle, etc., could result in overloading;
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keep in mind that both space heating and cooling require a few minutes of set-up time before the system operates at the set mode.


CLEANING-KIT
In your Top Holiday Apartment, you will find everything you need to ensure the cleanliness and orderliness of your stay. Inside, you will find:
• Mop and bucket, broom, dustpan, and a clothesline.
In addition, in all accommodations, the courtesy kit includes:
• A welcome kitchen kit, including a dishcloth, a microfiber cloth, a dish sponge, a dish soap bottle, and a garbage bag;
• A roll of toilet paper and two waste bags (one in the bathroom and one in the kitchen).

POWER SUPPLY
The electrical panel, is available inside your Top Holiday Apartment: it is located in the hallway, on the wall to the right of the bathroom entrance.
To avoid overloading the electrical system, we suggest that you do not use multiple electrical devices such as the kettle, hair dryer, induction hob, air conditioner, etc. at the same time.

EQUIPMENT
In your Top Holiday Apartment you will already find bed and bath linens, hair dryer, and coat hangers.
Please take the following into consideration:
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in case something is broken, you can of course notify the Front Desk. However, please do NOT bring broken/damaged items to the Reception: it will be enough to leave them on the terrace, our staff will arrange for pickup and possible replacement/repair;
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to facilitate the work of our staff, please do not exchange items from one accommodation to another or at least, if this happens, restore the equipment as you found it at the beginning of your stay.
In addition to that, here is the list of the equipment found in the living area and kitchen:
1 kettle
1 coffee maker (mocha)
6 dinner plates
6 soup plates
6 fruit/dessert plates
6 mugs
6 bowls
6 water glasses
4 wine glasses
2 beer glasses
6 forks
6 knives
6 spoons
6 teaspoons
1 bread knife
1 roasting knife
1 ladle
1 pair salad cutlery
1 fried scoop
1 skimmer
1 big spoon
1 can opener
1 corkscrew/bottle opener
1 grater
1 vegetable peeler
1 scissors
1 cutting board
1 colander
1 salad bowl 26 Ø cm
1 salad bowl 28 Ø cm
1 frying pan with 1 handle 28 Ø cm
1 milk saucepan
1 saucepan with 2 handles 24 Ø cm
1 pasta pot 20 Ø cm
1 shallow saucepan 20 Ø cm
1 lid 20 Ø cm
1 lid 28 Ø cm
1 lid 24 Ø cm
2 trivets
1 plastic bowl
1 dish brush
1 ashtray
+ Kit-cleaning (see section of the same name)

TELEVISION
Our TV system includes 75 channels in different languages.
Channels in Italian can be found from channel 62 onwards.
The channels listed are the only ones available, we kindly ask customers not to change their TV settings or search for other channels.

LINEN
The first supply of bed linen and towels is provided free of charge and is already available inside your accommodation when you arrive.
If you wish, you can request a complete change of linen or even just the replacement of only the sheets or towels.
To do so, you will only need to request it from Reception, which will charge the corresponding costs, charged as follows:
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Change of single bed sheet + pillowcase € 5.00;
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Change of double bed sheet + pillowcase € 8.00;
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Change of towel kit (2 pieces) € 5.00.
A towel kit includes a shower towel and a face towel.
A new shower mat is also provided with the change of towels.
A change of sheets always includes a change of pillowcases.
Linen to be changed should be left on the veranda: our staff will pick it up and leave the change inside the accommodation.
The bed linen change does not include bed making and covers only sheets, so not blankets or duvets.
